Terms & Conditions

1. These terms of sale apply to all goods supplied by photopapernow.co.uk

1. No contract exists between you and the Supplier for the sale of any goods until the Supplier has confirmed the despatch of the goods ordered or advised you of any delay in the despatch of said goods and confirmed acceptance of the order. Once the Supplier does so, there is a binding legal contract between us.

1. By way of clarification, an acknowledgement of your order will be sent to you via e-mail when you place your order, and your payment will be taken (this will be advised by e-mail from your chosen payment provider) but we retain the right to refuse your order due to any of the following conditions:
   • The product you ordered being unavailable from stock.
   • Unable to obtain authorisation for your payment.
   • The identification of a pricing or product description error.
   • You not meeting the eligibility to order criteria set out in the main Terms and Conditions.

1. To minimise the risk of your order being refused please supply a valid e-mail address, a landline telephone contact number and a permanent address when filling out your account details.

1. Please note that first orders and high value orders may only be shipped to the address at which your payment method is registered.

1. You will then receive an e-mail advising you that the goods have been despatched, or an e-mail titled *order confirmed*. It is at this point that a binding legal contract is created and any contract is subject to these Terms and Conditions. The contract is subject to your right of cancellation (see below).

1. The Supplier may change these terms of sale without notice to you in relation to future sales.

1. The description and price of the goods you order will be as shown on the Supplier's website at the time you place your order.

1. The goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, the Supplier will inform you as soon as possible and refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.

1. Every effort is made to ensure that prices shown on the Supplier's website are accurate at the time you place your order. If an error is found, the Supplier will inform you as soon as possible and offer you the option of reconfirming your order at the correct price, or cancelling your order. If the Supplier does not receive an order confirmation within 14 days of informing you of the error, the order will be cancelled automatically. If you cancel, the Supplier will refund or re-credit you for any sum that has been paid by you or debited from your credit card for the goods.

1. In addition to the price, you may be required to pay a delivery charge for the goods.

1. Payment for the goods and delivery charges can be made by any method shown on the Supplier's website at the time you place your order. Payment shall be due before the delivery date and time for payment shall be of the essence.

1. There will be no delivery until cleared funds are received.

1. Payments shall be made by you without any deduction whether by way of set-off, counterclaim, discount, abatement or otherwise unless you have a valid court order requiring an amount equal to such deduction to be paid by the Supplier to you.

1.  The goods you order will be delivered to the address you give when you place your order, except that deliveries are not made outside the United Kingdom. First orders and high value orders will only be made to the registered payment address.

1. Orders placed before 3:00 pm on a working day will be processed that day and will be delivered as per the requested delivery option provided no additional security checks are required and all stock items are available. (A working day is any day other than weekends and bank or other public holidays.)

1. If delivery cannot be made to your address for reasons under the Supplier's control the Supplier will inform you as soon as possible and refund or re-credit you for any sum that has been paid by you or debited from your credit card for delivery.

1. If you deliberately fail to take delivery of the goods (otherwise than by reason of circumstances under control of the Supplier) then without prejudice to any other right or remedy available to the Supplier, the Supplier may:
   1. store the goods until actual delivery and charge you for reasonable costs (including insurance) of storage; or
   2. sell the goods at the best readily obtainable price and (after deducting all reasonable storage and selling expenses) account to you for any excess over the price you agreed to pay for the goods or charge you for any shortfall below the price you agreed to pay for the goods.

1. If you fail to take delivery because you have cancelled your contract under the Distance Selling Regulations the Supplier shall refund or re-credit you within 30 days for any sum that has been paid by you or debited from your credit card for the goods, less any expenses incurred for failed delivery.

1. Every effort will be made to deliver the goods as soon as possible after your order has been accepted. However, the Supplier will not be liable for any loss or damage suffered by you through reasonable or unavoidable delay in delivery. In this case, the Supplier will inform you as soon as possible.

1. Time for delivery shall not be of the essence. The goods may be delivered by the Supplier in advance of the quoted delivery date.

1. You have the right to cancel the contract at any time up to the end of 7 working days after you receive the goods (see in the Contact Us section of our website).
2. To exercise your right of cancellation, you must give written notice to the Supplier by letter, fax or e-mail, at the fax number or e-mail address shown below, giving details of the goods ordered and (where appropriate) their delivery. Notification by phone is not sufficient.
3. If you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to the Supplier at your own cost. The goods must be returned to the address shown below. You must take reasonable care to ensure the goods are not damaged in the meantime or in transit.
4. Once you have notified the Supplier that you are cancelling the contract, the Supplier will refund or re-credit you within 30 days of the goods being returned ‘as new’ for any sum that has been paid by you or debited from your credit card for the goods.
5. If you do not return the goods as required, the Supplier may charge you a sum not exceeding the direct costs of recovering the goods.

1. If the goods supplied to you are damaged on delivery, you should notify the Supplier in writing via the e-mail address or fax number shown below within 7 days.
2. If the goods supplied to you develop a defect while under warranty or you have any other complaint about the goods, you should notify the Supplier in writing via the e-mail address or fax number shown in the Contact Us section of our website, as soon as possible, but in any event within 7 days of the date you discovered or ought to have discovered the damage, defect or complaint.

1. The Supplier's total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of this agreement shall be limited to the price paid for the goods.
2. Nothing in these conditions excludes or limits the liability of the Supplier for death or personal injury caused by the Supplier\'s negligence or fraudulent misrepresentation.
3. If you are a business customer the Supplier shall not be liable to you for any indirect or consequential loss or damage (whether for loss of profit, loss of business, depletion of goodwill or otherwise), costs, expenses or other claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with this agreement.

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